Posts

Showing posts from October, 2010

Happy Halloween!

Image
Though Beatrix even went trick-or-treating as a baby (she was a banana, it was adorable), this is the first year that she has really gotten into it. And there was certainly a lot to get in to:

- 2 parties with her daycare
- the annual pumpkin carving at Roering Auto Body — at her request, I carved a cat
- Boo Bash on Grand Avenue with Harry and Kelsey last weekend
- Trick-or-Treating at Kowalski's on Tuesday — it was great, they gave you a bag as you walked in, and then there were different stations et up throughout the store with chips, apples, candy, etc.
- music class in costume at MacPhail
- Trick-or-Treating in Highland yesterday; I have to say this was better than Boo Bash, with a lot more places participating and a variety of things, from candy to wooden train cars to stickers

After all that I thought that tonight's REAL Trick-or-Treating might be anticlimactic, but she had a blast going around our block and getting candy. I love our neighborhood, and she was thrilled…

Give to the Max Day

I'm volunteering with the group that is planning this and it should be a great event! Here's a request for volunteers from their volunteer coordinator:

Are you interested in maximizing your time and volunteer effort for hundreds of great causes all at once? Then get involved with GiveMN's "Give to the Max Day 2010" on Tuesday, November 16th from 8 a.m. to midnight! http://givemn.razoo.com/p/gtmd

Last year, more than 38,000 donors raised $14 million for 3,434 nonprofit organizations throughout Minnesota in just one day! These organizations provide critical services for our state, including feeding our hungry, sheltering our homeless, assisting our elderly, nurturing our youth, improving our welfare, maintaining our heritage, and protecting our environment.

This year GiveMN has teamed up with The UpTake http://theuptake.org/ to promote nonprofit and individual giving LIVE online! Representatives from more than 80 organizations from all over the state will educate vie…

A Spirit of Halloween

Uh-huh, Halloween already this weekend (as Beatrix has reminded us several times).

If you are looking for something different to do, I highly recommend A SPIRIT OF HALLOWEEN by Theater of Fools. The company is a "Vaudeville for the 21st Century" group that I have been working with, and this piece, written by co-founder Lloyd Brant, is deliciously spooky. He originally conceived the piece as an opening act for a concert tour by The Doors, and the one-man show, based on a shaman-clown that resurrects Jim Morrison's spirit, is spookily quirky. Go to their website for tickets, and if you select the promotional rate because I told you to you can get a 25% groupon-like discount.

But hurry, it only runs this weekend, Thursday through Sunday at the Jewel Theater (above Twin Cities Magic, 250 E. 7th Street in Saint Paul.)

The Holy Grail of Customer Service

Customer service is my bugaboo. As someone who goes out a lot and spends perhaps too much of my income on consumables (or at least so says my financial planner), I am incredibly aware of how I am treated, and make my decisions accordingly. I'm also not shy about letting people know (as those on my Twitter feed can attest).

Case in point: Punch Pizza, for whom my love is well-documented. I made an offhand tweet recently about how the service had been a little off but how G.D. good the pizza was, so I forgave it. Soon after got a tweet asking what happened, and an exchange of information about what I was disappointed in, how it could have been better, and a gift certificate in the mail (against my protestations, since it really was not a big deal.) Well done, and if I wasn't already a customer for life, I would be now.

A similar situation happened over the summer with Pizza Luce, including an email exchange. And then, radio silence. Not even a "Hope you'll give us…